Copyright Policy

What this document is

If you believe something published on Eigenslate infringes your copyright, this page tells you how to ask us to take it down, what your notice must contain, and what happens next, including how the person who published it can object. It also says what we do about people who infringe repeatedly.

Scope and relationship to other documents

This policy governs copyright complaints about content published on Eigenslate. The Terms of Service § 8 governs what can happen to an account as a result, and Terms of Service § 8.5 is the repeat-infringer rule this policy implements. Reports of other kinds of harmful content use the report control on the shared graph page or report@eigenslate.com, not this process.

1. Where to send a notice

Send copyright notices to our designated agent at dmca@eigenslate.com.

Postal address: Eigenslate LLC, 11440 W. Bernardo Ct., Suite 300, San Diego, CA 92127, United States

2. What a notice must contain

For us to act on it, your notice must include all of the following (17 U.S.C. § 512(c)(3)):

  1. Your physical or electronic signature, or that of someone authorised to act for the copyright owner.
  2. Identification of the copyrighted work you say has been infringed. If there are several, a representative list is enough.
  3. Identification of the material you say is infringing, with enough detail for us to find it. For a published graph, that means the link to the snapshot.
  4. Your name, address, telephone number and email address.
  5. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
  6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorised to act for them.

A notice missing any of these is incomplete, and we will tell you what is missing rather than act on it.

Sending a knowingly false notice has consequences. Under 17 U.S.C. § 512(f), a person who knowingly misrepresents that material is infringing is liable for the damages that result, including the costs of the person whose content was removed.

3. What we do with a valid notice

  1. We make the snapshot unavailable to everyone. A removed snapshot returns the same response as a link that never existed.
  2. We tell the person who published it, sending them a copy of your notice with your contact details, as the law requires, and tell them how to object (§ 4).
  3. We record the notice and what we did with it.

We act promptly; we do not publish a response-time figure.

4. Counter-notice: if your content was removed

If we removed your snapshot on a copyright notice and you believe that was a mistake or a misidentification, you may send a counter-notice to dmca@eigenslate.com containing (17 U.S.C. § 512(g)(3)):

  1. Your physical or electronic signature.
  2. Identification of the material that was removed and the link where it appeared.
  3. A statement, made under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification.
  4. Your name, address and telephone number; a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which we may be found); and a statement that you will accept service of process from the person who sent the original notice.

On receiving a valid counter-notice we send a copy to the person who sent the original notice. Unless they tell us within ten (10) business days that they have filed a court action to restrain the use, we restore the snapshot between ten (10) and fourteen (14) business days after receiving your counter-notice.

5. Repeat infringers

We close the accounts of people who repeatedly publish content that infringes copyright, and a single serious infringement can be enough on its own. This is the Terms of Service § 8.5 (Repeated infringement), and each notice we act on is recorded against the account that published the content.

6. Contact

dmca@eigenslate.com, for notices and counter-notices only. For anything else, see our contact page.